Privacy Policy

Privacy Policy of LotusTelco Inc.
Last Modified Date: 1st April 2025
Address: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada

This Privacy Policy applies to LotusTelco Inc., its affiliated entities, and its websites, products, and services.

Websites covered:

• www.lotustelco.net

Please read this Privacy Policy carefully. By accessing or using our websites, products, or services, you confirm that you have read, understood, and agree to this policy. If you do not agree, please do not register or use any of our services.

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1. Who We Are

LotusTelco Inc. is a Canadian-based telecommunications company that offers software, VoIP, enterprise solutions, routes, DIDs, retail and wholesale voice traffic services, and monthly packages to businesses across North America and globally.

In this Privacy Policy, “we”, “us”, and “our” refer to LotusTelco Inc., and “you” or “your” refers to the individual accessing our services.

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2. Our Commitment

We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws in Canada.

---

3. Collection and Use of Personal Information

We collect and use personal information that you voluntarily provide or that we obtain through our services, including:

• Name, email, address, phone number
• Payment details (credit/debit cards)
• Traffic and call data
• Technical information (IP address, device info, browser info)
• Address book information (for LotusTelco RCS App users)

We use this information for:

• Provision and setup of services
• Customer support and billing
• Verifying identity
• Service improvements and development
• Marketing (with your consent)
• Technical management and security
• Legal compliance and regulatory purposes

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4. Use of Your Address Book (LotusTelco RCS App)

If you download and install the LotusTelco RCS App, we may access your phone’s address book for:

• Notifying you when contacts join
• Displaying contact names during incoming/outgoing calls
• Enhancing app functionality

The contact data is encrypted and stored securely.

---

5. Disclosure of Personal Information

We may share your information with:

• Our service providers (billing, customer service, hosting, etc.)
• Partners offering services integrated with LotusTelco
• Legal or regulatory authorities, where required
• Affiliates or group companies within LotusTelco Inc.
• Third-party marketing partners (only with your consent)
• In the event of merger, sale, or business transfer

We do not sell your personal information.

---

6. Marketing and Communication

With your consent, we may contact you with promotional offers or updates. You can opt out at any time by:

• Emailing: support@lotustelco.net
• Writing toPrivacy Policy of LotusTelco Inc.
• Last Modified Date: 1st April 2025
• Address: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• This Privacy Policy applies to LotusTelco Inc., its affiliated entities, and its websites, products, and services.
• Websites covered:
• www.lotustelco.net
• Please read this Privacy Policy carefully. By accessing or using our websites, products, or services, you confirm that you have read, understood, and agree to this policy. If you do not agree, please do not register or use any of our services.
• ________________________________________
• 1. Who We Are
• LotusTelco Inc. is a Canadian-based telecommunications company that offers software, VoIP, enterprise solutions, routes, DIDs, retail and wholesale voice traffic services, and monthly packages to businesses across North America and globally.
• In this Privacy Policy, “we”, “us”, and “our” refer to LotusTelco Inc., and “you” or “your” refers to the individual accessing our services.
• ________________________________________
• 2. Our Commitment
• We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws in Canada.
• ________________________________________
• 3. Collection and Use of Personal Information
• We collect and use personal information that you voluntarily provide or that we obtain through our services, including:
• Name, email, address, phone number
• Payment details (credit/debit cards)
• Traffic and call data
• Technical information (IP address, device info, browser info)
• Address book information (for LotusTelco RCS App users)
• We use this information for:
• Provision and setup of services
• Customer support and billing
• Verifying identity
• Service improvements and development
• Marketing (with your consent)
• Technical management and security
• Legal compliance and regulatory purposes
• ________________________________________
• 4. Use of Your Address Book (LotusTelco RCS App)
• If you download and install the LotusTelco RCS App, we may access your phone’s address book for:
• Notifying you when contacts join
• Displaying contact names during incoming/outgoing calls
• Enhancing app functionality
• The contact data is encrypted and stored securely.
• ________________________________________
• 5. Disclosure of Personal Information
• We may share your information with:
• Our service providers (billing, customer service, hosting, etc.)
• Partners offering services integrated with LotusTelco
• Legal or regulatory authorities, where required
• Affiliates or group companies within LotusTelco Inc.
• Third-party marketing partners (only with your consent)
• In the event of merger, sale, or business transfer
• We do not sell your personal information.
• ________________________________________
• 6. Marketing and Communication
• With your consent, we may contact you with promotional offers or updates. You can opt out at any time by:
• Emailing: support@lotustelco.net
• Writing to: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• ________________________________________
• 7. Data Storage and Security
• We store your personal information on secure servers located in Canada, the United States, and the European Union (where compliant with applicable laws). We apply reasonable technical and organizational measures to protect your data against:
• Unauthorized access
• Disclosure or modification
• Loss or destruction
• All employees and partners with access to data are contractually required to maintain confidentiality.
• ________________________________________
• 8. Cookies and Tracking
• We use cookies to:
• Track site usage
• Maintain session continuity
• Improve user experience
• You can manage cookies via your browser settings. Blocking cookies may reduce website functionality.
• ________________________________________
• 9. Access to Your Information
• You may request access to your personal data by contacting our Privacy Officer. Proof of identity may be required. In certain cases, we may charge an administration fee or decline the request, providing justification.
• Contact:
• Email: support@lotustelco.net
• Mail: Data Controller, LotusTelco Inc., 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• ________________________________________
• 10. Children’s Privacy
• Our services are not directed at children under the age of 13. We do not knowingly collect data from children.
• ________________________________________
• 11. Changes to This Policy
• We may update this policy periodically. When we do, we will update the “Last Modified” date at the top of this page and notify users when appropriate.
• ________________________________________
• 12. Questions or Concerns?
• If you have questions about this privacy policy or our data handling practices, please contact:
• Privacy Officer
• LotusTelco Inc.
• Privacy Policy of LotusTelco Inc.
• Last Modified Date: 1st April 2025
• Address: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• This Privacy Policy applies to LotusTelco Inc., its affiliated entities, and its websites, products, and services.
• Websites covered:
• www.lotustelco.net
• Please read this Privacy Policy carefully. By accessing or using our websites, products, or services, you confirm that you have read, understood, and agree to this policy. If you do not agree, please do not register or use any of our services.
• ________________________________________
• 1. Who We Are
• LotusTelco Inc. is a Canadian-based telecommunications company that offers software, VoIP, enterprise solutions, routes, DIDs, retail and wholesale voice traffic services, and monthly packages to businesses across North America and globally.
• In this Privacy Policy, “we”, “us”, and “our” refer to LotusTelco Inc., and “you” or “your” refers to the individual accessing our services.
• ________________________________________
• 2. Our Commitment
• We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws in Canada.
• ________________________________________
• 3. Collection and Use of Personal Information
• We collect and use personal information that you voluntarily provide or that we obtain through our services, including:
• Name, email, address, phone number
• Payment details (credit/debit cards)
• Traffic and call data
• Technical information (IP address, device info, browser info)
• Address book information (for LotusTelco RCS App users)
• We use this information for:
• Provision and setup of services
• Customer support and billing
• Verifying identity
• Service improvements and development
• Marketing (with your consent)
• Technical management and security
• Legal compliance and regulatory purposes
• ________________________________________
• 4. Use of Your Address Book (LotusTelco RCS App)
• If you download and install the LotusTelco RCS App, we may access your phone’s address book for:
• Notifying you when contacts join
• Displaying contact names during incoming/outgoing calls
• Enhancing app functionality
• The contact data is encrypted and stored securely.
• ________________________________________
• 5. Disclosure of Personal Information
• We may share your information with:
• Our service providers (billing, customer service, hosting, etc.)
• Partners offering services integrated with LotusTelco
• Legal or regulatory authorities, where required
• Affiliates or group companies within LotusTelco Inc.
• Third-party marketing partners (only with your consent)
• In the event of merger, sale, or business transfer
• We do not sell your personal information.
• ________________________________________
• 6. Marketing and Communication
• With your consent, we may contact you with promotional offers or updates. You can opt out at any time by:
• Emailing: support@lotustelco.net
• Writing to: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• ________________________________________
• 7. Data Storage and Security
• We store your personal information on secure servers located in Canada, the United States, and the European Union (where compliant with applicable laws). We apply reasonable technical and organizational measures to protect your data against:
• Unauthorized access
• Disclosure or modification
• Loss or destruction
• All employees and partners with access to data are contractually required to maintain confidentiality.
• ________________________________________
• 8. Cookies and Tracking
• We use cookies to:
• Track site usage
• Maintain session continuity
• Improve user experience
• You can manage cookies via your browser settings. Blocking cookies may reduce website functionality.
• ________________________________________
• 9. Access to Your Information
• You may request access to your personal data by contacting our Privacy Officer. Proof of identity may be required. In certain cases, we may charge an administration fee or decline the request, providing justification.
• Contact:
• Email: support@lotustelco.net
• Mail: Data Controller, LotusTelco Inc., Privacy Policy of LotusTelco Inc.
• Last Modified Date: 1st April 2025
• Address: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• This Privacy Policy applies to LotusTelco Inc., its affiliated entities, and its websites, products, and services.
• Websites covered:
• www.lotustelco.net
• Please read this Privacy Policy carefully. By accessing or using our websites, products, or services, you confirm that you have read, understood, and agree to this policy. If you do not agree, please do not register or use any of our services.
• ________________________________________
• 1. Who We Are
• LotusTelco Inc. is a Canadian-based telecommunications company that offers software, VoIP, enterprise solutions, routes, DIDs, retail and wholesale voice traffic services, and monthly packages to businesses across North America and globally.
• In this Privacy Policy, “we”, “us”, and “our” refer to LotusTelco Inc., and “you” or “your” refers to the individual accessing our services.
• ________________________________________
• 2. Our Commitment
• We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws in Canada.
• ________________________________________
• 3. Collection and Use of Personal Information
• We collect and use personal information that you voluntarily provide or that we obtain through our services, including:
• Name, email, address, phone number
• Payment details (credit/debit cards)
• Traffic and call data
• Technical information (IP address, device info, browser info)
• Address book information (for LotusTelco RCS App users)
• We use this information for:
• Provision and setup of services
• Customer support and billing
• Verifying identity
• Service improvements and development
• Marketing (with your consent)
• Technical management and security
• Legal compliance and regulatory purposes
• ________________________________________
• 4. Use of Your Address Book (LotusTelco RCS App)
• If you download and install the LotusTelco RCS App, we may access your phone’s address book for:
• Notifying you when contacts join
• Displaying contact names during incoming/outgoing calls
• Enhancing app functionality
• The contact data is encrypted and stored securely.
• ________________________________________
• 5. Disclosure of Personal Information
• We may share your information with:
• Our service providers (billing, customer service, hosting, etc.)
• Partners offering services integrated with LotusTelco
• Legal or regulatory authorities, where required
• Affiliates or group companies within LotusTelco Inc.
• Third-party marketing partners (only with your consent)
• In the event of merger, sale, or business transfer
• We do not sell your personal information.
• ________________________________________
• 6. Marketing and Communication
• With your consent, we may contact you with promotional offers or updates. You can opt out at any time by:
• Emailing: support@lotustelco.net
• Writing to: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• ________________________________________
• 7. Data Storage and Security
• We store your personal information on secure servers located in Canada, the United States, and the European Union (where compliant with applicable laws). We apply reasonable technical and organizational measures to protect your data against:
• Unauthorized access
• Disclosure or modification
• Loss or destruction
• All employees and partners with access to data are contractually required to maintain confidentiality.
• ________________________________________
• 8. Cookies and Tracking
• We use cookies to:
• Track site usage
• Maintain session continuity
• Improve user experience
• You can manage cookies via your browser settings. Blocking cookies may reduce website functionality.
• ________________________________________
• 9. Access to Your Information
• You may request access to your personal data by contacting our Privacy Officer. Proof of identity may be required. In certain cases, we may charge an administration fee or decline the request, providing justification.
• Contact:
• Email: support@lotustelco.net
• Mail: Data Controller, LotusTelco Inc., Privacy Policy of LotusTelco Inc.
• Last Modified Date: 1st April 2025
• Address: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• This Privacy Policy applies to LotusTelco Inc., its affiliated entities, and its websites, products, and services.
• Websites covered:
• www.lotustelco.net
• Please read this Privacy Policy carefully. By accessing or using our websites, products, or services, you confirm that you have read, understood, and agree to this policy. If you do not agree, please do not register or use any of our services.
• ________________________________________
• 1. Who We Are
• LotusTelco Inc. is a Canadian-based telecommunications company that offers software, VoIP, enterprise solutions, routes, DIDs, retail and wholesale voice traffic services, and monthly packages to businesses across North America and globally.
• In this Privacy Policy, “we”, “us”, and “our” refer to LotusTelco Inc., and “you” or “your” refers to the individual accessing our services.
• ________________________________________
• 2. Our Commitment
• We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws in Canada.
• ________________________________________
• 3. Collection and Use of Personal Information
• We collect and use personal information that you voluntarily provide or that we obtain through our services, including:
• Name, email, address, phone number
• Payment details (credit/debit cards)
• Traffic and call data
• Technical information (IP address, device info, browser info)
• Address book information (for LotusTelco RCS App users)
• We use this information for:
• Provision and setup of services
• Customer support and billing
• Verifying identity
• Service improvements and development
• Marketing (with your consent)
• Technical management and security
• Legal compliance and regulatory purposes
• ________________________________________
• 4. Use of Your Address Book (LotusTelco RCS App)
• If you download and install the LotusTelco RCS App, we may access your phone’s address book for:
• Notifying you when contacts join
• Displaying contact names during incoming/outgoing calls
• Enhancing app functionality
• The contact data is encrypted and stored securely.
• ________________________________________
• 5. Disclosure of Personal Information
• We may share your information with:
• Our service providers (billing, customer service, hosting, etc.)
• Partners offering services integrated with LotusTelco
• Legal or regulatory authorities, where required
• Affiliates or group companies within LotusTelco Inc.
• Third-party marketing partners (only with your consent)
• In the event of merger, sale, or business transfer
• We do not sell your personal information.
• ________________________________________
• 6. Marketing and Communication
• With your consent, we may contact you with promotional offers or updates. You can opt out at any time by:
• Emailing: support@lotustelco.net
• Writing to: 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• ________________________________________
• 7. Data Storage and Security
• We store your personal information on secure servers located in Canada, the United States, and the European Union (where compliant with applicable laws). We apply reasonable technical and organizational measures to protect your data against:
• Unauthorized access
• Disclosure or modification
• Loss or destruction
• All employees and partners with access to data are contractually required to maintain confidentiality.
• ________________________________________
• 8. Cookies and Tracking
• We use cookies to:
• Track site usage
• Maintain session continuity
• Improve user experience
• You can manage cookies via your browser settings. Blocking cookies may reduce website functionality.
• ________________________________________
• 9. Access to Your Information
• You may request access to your personal data by contacting our Privacy Officer. Proof of identity may be required. In certain cases, we may charge an administration fee or decline the request, providing justification.
• Contact:
• Email: support@lotustelco.net
• Mail: Data Controller, LotusTelco Inc., 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• ________________________________________
• 10. Children’s Privacy
• Our services are not directed at children under the age of 13. We do not knowingly collect data from children.
• ________________________________________
• 11. Changes to This Policy
• We may update this policy periodically. When we do, we will update the “Last Modified” date at the top of this page and notify users when appropriate.
• ________________________________________
• 12. Questions or Concerns?
• If you have questions about this privacy policy or our data handling practices, please contact:
• Privacy Officer
• LotusTelco Inc.
• 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• Email: support@lotustelco.net
•  
• ________________________________________
• 10. Children’s Privacy
• Our services are not directed at children under the age of 13. We do not knowingly collect data from children.
• ________________________________________
• 11. Changes to This Policy
• We may update this policy periodically. When we do, we will update the “Last Modified” date at the top of this page and notify users when appropriate.
• ________________________________________
• 12. Questions or Concerns?
• If you have questions about this privacy policy or our data handling practices, please contact:
• Privacy Officer
• LotusTelco Inc.
• 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• Email: support@lotustelco.net
•  
• ________________________________________
• 10. Children’s Privacy
• Our services are not directed at children under the age of 13. We do not knowingly collect data from children.
• ________________________________________
• 11. Changes to This Policy
• We may update this policy periodically. When we do, we will update the “Last Modified” date at the top of this page and notify users when appropriate.
• ________________________________________
• 12. Questions or Concerns?
• If you have questions about this privacy policy or our data handling practices, please contact:
• Privacy Officer
• LotusTelco Inc.
• 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
• Email: support@lotustelco.net
• Email: support@lotustelco.net
•  

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7. Data Storage and Security

We store your personal information on secure servers located in Canada, the United States, and the European Union (where compliant with applicable laws). We apply reasonable technical and organizational measures to protect your data against:

• Unauthorized access
• Disclosure or modification
• Loss or destruction

All employees and partners with access to data are contractually required to maintain confidentiality.

---

8. Cookies and Tracking

We use cookies to:

• Track site usage
• Maintain session continuity
• Improve user experience

You can manage cookies via your browser settings. Blocking cookies may reduce website functionality.

---

9. Access to Your Information

You may request access to your personal data by contacting our Privacy Officer. Proof of identity may be required. In certain cases, we may charge an administration fee or decline the request, providing justification.

Contact:
Email: support@lotustelco.net
Mail: Data Controller, LotusTelco Inc., 7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada

---

10. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect data from children.

---

11. Changes to This Policy

We may update this policy periodically. When we do, we will update the “Last Modified” date at the top of this page and notify users when appropriate.

---

12. Questions or Concerns?

If you have questions about this privacy policy or our data handling practices, please contact:

Privacy Officer
LotusTelco Inc.
7215 Goreway Dr Mississauga,Ontario,L4T0B4 ,Canada
Email: support@lotustelco.net